Privacy Policy
Effective Date: 01/01/2023
1. Introduction
Welcome to helios.marketing, operated by Helios Marketing Group LLC, a North Carolina limited liability company. This privacy policy outlines how we collect, use, protect, and disclose your information when you use our website and services. Last updated: September 27, 2026.
2. Information Collection
We collect information in several ways:
- Information You Provide: This includes personal information you provide when you subscribe to our services, such as your name, email address, and business details.
- Website Forms: When you request our case study we collect your name, work email address, and company website, and when you subscribe to our newsletter we collect your email address. Alongside each submission we record the time, the page you submitted it from, and your IP address to prevent abuse. Submissions are stored on our own server and are not sold or shared with advertisers.
- Client Data: Information that clients provide to us under a services agreement, such as analytics access, customer records, or business documents, is handled under the terms of that agreement, not this policy.
- Automated Information Collection: We automatically collect certain information when you visit our website, such as your IP address, browser type, and browsing history.
- Cookies and Similar Technologies: We use cookies and similar tracking technologies to personalize your experience and analyze website usage.
3. Use of Information
The information we collect may be used for the following purposes:
- To provide, maintain, and improve our services.
- To communicate with you, including sending newsletters or marketing materials.
- To send you the case study or other material you requested, and to follow up with you about our services. You can ask us to stop at any time by replying to any of our emails or writing to help@helios.marketing.
- To personalize your experience.
- To comply with legal obligations.
4. Information Sharing and Disclosure
We may share your information with third parties in the following situations:
- With service providers who assist us in our operations, such as Google Workspace (email), Google Analytics (website analytics), DigitalOcean (hosting), and Calendly (scheduling).
- For legal reasons, if we believe disclosure is required by law.
- In the event of a business transfer, such as a merger or acquisition.
5. Data Security
We take reasonable steps to protect your information from unauthorized access, use, or disclosure.
6. International Transfers
Your information may be transferred to, and maintained on, computers located outside of your state, province, country, or other governmental jurisdiction where the data protection laws may differ.
7. Your Privacy Rights
Depending on your location, you may have certain rights regarding your personal information, such as:
- The right to access and receive a copy of your personal data.
- The right to request correction of any inaccuracies.
- The right to request deletion of your data.
8. Third-Party Websites
Our website may contain links to third-party websites. We are not responsible for the privacy practices of these external sites.
9. Children’s Privacy
Our services are not intended for individuals under the age of 16. We do not knowingly collect personal information from children.
10. Changes to This Privacy Policy
We may update this policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page.
11. Contact Us
If you have any questions about this Privacy Policy, please contact us at help@helios.marketing.
